Posts by Rupam

Affecting Dell monitors too?

Call tech support, report the problem and if you are in warranty, it will be replaced.

Yes, Dell monitors bought on a different order (Not with the system), have a 3 year warranty.

Monitors purshased along with the system carry the system's warranty.

Rufus chat!

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Rufus: Hello. How may I assist you?

Rupam: hi rufus

Rupam: how are you doing today?

Rufus: Hi rupam

Rufus: I am doing ok

Rupam: just wanted to let you know that you are now famous

Rupam: http://www.theregister.co.uk/2007/06/13/technical_support/

Rupam: check out that link

Rupam: :-)

Rufus: oh, that's good

Rupam: pretty interesting reading.. plus lots of people supporting you

Rufus: yes, I read it this morning

Rufus: but it wasn't me who wrote the email

Rupam: may i ask where you are located?

Rufus: someone used my name

Rupam: seriously??

Rufus: I am in the USA

Rupam: ok, cool..

Rupam: so someone else used your name? thats not fair.

Rupam: :-(

Rufus: that's not a big deal, we get lots of customers everyday. And many makes me angry

Rufus: I should start a forum

Rupam: i know what you are saying man! even i used to be in tech support, so i completely understand what you are saying.

Rupam: if you start a forum, lemme know. i shall join!

Rufus: I wish everyone understand what customer support rep goes through everyday

Rupam: :-)

Rupam: dont worry! keep up the good work. we are here to support you.

Rufus: anyway, thanks for the support. I'll tell the "real" rufus about the support too. I know who wrote the email

Rupam: cool. have a great day!

Rupam: cheers!

Rufus: thanks

Rufus: bye

Chat session has ended.