RIM are giving out free stuff, something that they don't need to do, and you're making it sound like a bad thing.
In a month or so most people will forget about the problems - everything was back to normal for Sony by a month after their server downtime, which lasted much longer (and was possibly more serious). It will all go back to normal soon.
I don't own a Blackberry, but for the whole business audience the security is the main thing about them (which they would have to ditch if they wanted to move to another phone). The other reason is BBM, which also doesn't exist on other phones (the main appeal is the lack of data usage, unlike Android's Google Talk and iOS's iMessage).
Biting the hand that feeds IT
