So where does that leave someone who's paid £129 to them for a refurb?
My power/lock switch broke early this year. This is supposed to be a known issue with iPhone 4, but Apple won't admit to it. When I took it into the Store they said that they wouldn't be able to offer a repair/replacement free because it was 13 months old. Funny, that!
I paid the £129 and got my network (Orange) to contribute £50 towards that because I was so angry at the 24-month talk plan and only 12-month warranty. I was aware of all the European legislation and tried to speak to three people in the Apple store about this, and got fobbed off each time.
Is it worth writing to them and suggesting they should reconsider their position? It sounds like sour grapes but I'm a bit of a fanboy - iPad, MacBookPro, iPhone, ATV etc.
Biting the hand that feeds IT
