Have they tried turning it off and on again and then this ;
https://dowser.org/wanna-decryptor-virus-ransomware-remove/
7 publicly visible posts • joined 18 Jul 2007
So you got a lemon. Boo Hoo.
Telling people you can't run a business off an Apple because of this is just stupid.
I'm sure you could have borrowed/rented one for a month. Where are your business contingency plans?
Would you have gone fifty-whatever days without a car if that had failed? No, you would sort something out wouldn't you.
Then you complain about a free upgrade to a MacBook Pro? Well there's just no pleasing you is there?
Get Real.